Factory Direct — Electronics Store in North York Toronto

Reviews of Factory Direct

• Isabella

  Added 2016.06.22

  Very please with the product purchased in the past. From this location (Orfus) I bought a go pro look a like clone. Beside the fact the quality of the video was crappy compared with other go pro like clone, the box was missing items from it. For example some of the different mounts that it showed on the box that the camera should have come with were not in the box. I guess for future reference customers have to make sure that the product has some sort of seal (even though most of the items are refurbished / open boxes) and open it in the store to check the content. By the way the product that I purchased was supposed to be brand new as per website description, so no excuse should be applicable from my perspective.
• Anna

  Added 2015.04.04

  Prior to this visit my ratings for FD was good, now I can't say the same especially for this particular location. Also need to mention that the store was understaffed for weekend day when I visited.
• Samuel

  Added 2014.10.12

  Its good that I read all of the negative comment before heading up to this location.. thats really suxk!! If you return something you purchase and they dont give your money back.
• Leonardo

  Added 2014.07.29

  This is not the first time purchasing items from Factory Direct, but this is the first time visiting this location. In the past I made purchases from FD, which were a bit lets called it glitchy but turn out ok after the issue has been resolved.
• Nova

  Added 2014.07.29

  Daughter bought me a phone and had to return 2 times the same month and after that the battery kept getting so hot the phone kept restarting when I called they gave me such a hard time telling me I would have to pay even though she paid for 1 year warranty
• Samantha

  Added 2014.06.22

  Brand name products at bargain prices. The staff is polite, and customer oriented. Bought a Nikon camera, computer peripherals, two vacuums and household cleaning products there. All brand name and all at bargain prices. Am looking at a Sony UHD tv as my next purchase. Good company.
• Kinsley

  Added 2013.12.30

  As stated by others, be very cautious. they don't give your money back if something is not in good quality. They haven't mentioned properly which is confusing many people like me. Most of the electronics (inc TVs) are "Refurbished" and not new. I went there and bought a TV because it was $80 cheaper than Costco and when I set it up I realized it is not in good quality at all. I called them and I noticed there is not any return. Later when I searched more I noticed the TV was refurbished and not new. Big loss. Be careful!
• Kinsley

  Added 2013.08.24

  Never again. I wouldn't advise anyone to buy electronics from this store
• Claire

  Added 2013.04.23

  I would definitely stay away from this location, and I would visit any other location if I need to.