Value Village — Book Store in North York Toronto

Reviews of Value Village

• Nolan

  Added 2015.11.16

  My second visit, I had a good experience on the first visit but an unpleasant one with Management on the second. We were accused of stealing because an item we bought on the first visit , my son wore the Jacket today apparently it had the price tag $6.99 on it which we were negligent in taking off. I don't blame them to be asking questions but they had to embarrass us first and was not given a chance to explain to them. Luckily I live 2 minutes away I went home got the receipt and showed them. The young lady on the management team was slightly embarrassed when I showed the receipt. They not only lost a sale, they also lost 5 customers as we were shopping for the family. I'll never go back to this location again.
• Anna

  Added 2015.09.18

  VV isn't a charity, it's a privately owned for profit business that gives pennies on the dollar to charities and dupes people into giving their inventory to them for free... caveat emptor
• Caleb

  Added 2013.07.18

  Go here quite often since it's the closest to my home. Never ONCE had an issue before. Today management really showed their true colours. If a sale is over, take it down your signs (yes multiple signs). If i see it first before you take it down, honour the damn signs. Not my problem, it's yours. Don't give me nonsense about not having a membership card if it clearly says, "not a member? No problem! Sign up for free at the cash register". FYI, if you don't have basic customer service, maybe you shouldn't be a manager!
• Chloe

  Added 2013.07.15

  The staff takes away all the good stuff.......and the remaining branded stuff they price up too high.
• Charlotte

  Added 2013.06.12

  Bought Halloween costumes for my kids. This place has some good stuff for Halloween. Service was really good a sales rep took off all the packaging and told my kids to tried on before buying. So nice of her.